Data Deletion Instructions
Last updated: 19 October 2026.
These instructions are provided by Individual Entrepreneur WameUp (IIN 861113402404), the operator of the WameUp service: an AI agent that businesses connect to their WhatsApp Business, Telegram and storefront channels.
How to request deletion
Email info@wameup.com with the subject “Data Deletion Request”. Include the email address, phone or WhatsApp number, Telegram username or other identifier linked to your data, and, if you were messaging a business, its name. We may ask you to confirm your identity first, and we reply by email when the request is completed.
If you have a WameUp account
If you own or work in an organisation that uses WameUp, we delete your data within fifteen working days of your request (section 7 of the Privacy Policy).
If you messaged a business that uses WameUp
Your conversation belongs to that business: WameUp processes it on the business's behalf. You can send the request to the business directly or to us. We pass your request to the business within one working day, and the data is deleted within five working days of its instruction. Processing stops no later than fifteen working days after you withdraw consent (section 10 of the Privacy Policy).
This includes data received from Meta through the WhatsApp Business Platform: your name, phone number, chat identifier and message content.
WameUp does not offer Facebook Login, so it does not appear in your Facebook “Apps and Websites” settings. To delete your data, use the email request above.
What we may keep
We keep only what the law requires: accounting and tax records for five years, and data needed to complete an outstanding order or obligation. All other processing of that data is blocked. Backup copies are erased within 30 calendar days.
The full terms are in our Privacy Policy: https://wameup.com/privacy/. If this page and the Privacy Policy differ, the Privacy Policy prevails.